Privacy policy

Privacy Policy

This Privacy Policy describes how Sienna Space (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from vesperaus.store (the “Site”). We are committed to protecting the privacy of our sports fans and ensuring a secure shopping environment.

1. Personal Information We Collect

To fulfill your jersey orders and improve your experience, we collect the following:

  • Information Provided Directly: When you make a purchase or contact us for customer support, we collect your name, billing address, shipping address, email address, phone number, and any communication records.

  • Payment Information: Payments are processed through secure, third-party gateways (such as Shopify Payments, PayPal, or Stripe). Sienna Space does not store your full credit card numbers.

  • Information Collected Automatically: We automatically collect device information, including web browser version, IP address, time zone, cookie information, viewed products, and how you interact with our Site via cookies, log files, and pixels to optimize your shopping experience.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Fulfillment: To process payments, arrange global shipping, fulfill our contract, and provide invoices/order confirmations.

  • Communication: To provide tracking updates for your jerseys and respond to customer service inquiries via email or phone.

  • Fraud Prevention: To screen orders for potential risk or fraud.

  • Legal Compliance: To comply with applicable tax and trade regulations.

3. Sharing Your Personal Information

We only share your information with trusted partners to facilitate our services:

  • Service Providers: We use Shopify to power our online store and help fulfill our contracts with you.

  • Global Logistics: We share your shipping address and details with international courier partners to ensure your jerseys are safely delivered to your door (with a 5–8 days protocol for US orders).

  • Compliance: We may share information to comply with applicable laws or respond to lawful requests for information.

  • Note: Sienna Space does NOT sell your personal information to third parties for marketing purposes.

4. International Data Rights (GDPR & CCPA)

Since we ship worldwide, we respect your data rights regardless of location:

  • GDPR (European Residents): You have the right to access, port, correct, update, or erase the Personal Information we hold. Our legal basis for processing is the performance of the contract and our legitimate business interests.

  • CCPA (California Residents): You have the right to know what Personal Information is collected, ask for its deletion, and opt-out of the sale of your data.

  • Opt-Out: You can opt-out of targeted advertisements and marketing communications (such as Facebook/Meta Ads and Google Analytics) via the Digital Advertising Alliance’s opt-out portal or by clicking "Unsubscribe" in our emails at any time. To exercise these rights, contact us at info@vesperaus.com.

5. Data Security & Retention

We employ industry-standard encryption technologies and cookies (including functional, performance, and advertising cookies) to protect your data and enhance browsing preferences. We retain order information for our business records (such as tax purposes) unless and until you request its deletion.

6. Children’s Privacy

Our Site is intended for fans of all ages, but the Site is not intended for individuals under the age of 18. We do not knowingly or intentionally collect personal information from children. If you believe a minor has provided us with data, please contact us to request deletion.

7. Changes to This Policy

We may update this policy occasionally to reflect changes in our logistics, tracking methods, or legal requirements. If you are not satisfied with our response to a complaint, you have the right to lodge it with the relevant data protection authority.